{"id":10050,"date":"2026-05-05T06:04:50","date_gmt":"2026-05-05T06:04:50","guid":{"rendered":"http:\/\/webflow-casoexitocolmena"},"modified":"2026-05-05T17:39:29","modified_gmt":"2026-05-05T17:39:29","slug":"casoexitocolmena","status":"publish","type":"post","link":"https:\/\/zeroq.co\/pe\/blog\/casoexitocolmena\/","title":{"rendered":"La b\u00fasqueda de un partner que se adapte a sus necesidades"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/zeroq.co\/pe\/wp-content\/uploads\/2026\/05\/60abd48a29cef87f706927b6_portada_casos_de_exito-01.png\"\/><\/p>\n<p>El a\u00f1o 2017 Isapre Colmena decidi\u00f3 apostar por ZeroQ como su partner en gesti\u00f3n de tiempos de espera, te invitamos a conocer sus resultados.<\/p>\n<p>Colmena , nace en el a\u00f1o 1981 y como tal, fue inscrita en el Fondo Nacional de Salud, FONASA, como una de las instituciones pioneras del nuevo sistema de salud previsional. En la actualidad cuenta con m\u00e1s de 380.000 beneficiarios distribuidos a lo largo del pa\u00eds, en sus 60 sucursales desde Arica a Punta Arenas.<\/p>\n<p>Para el rubro de la salud, es siempre indispensable contar con proveedores dispuestos brindar flexibilidad y calidad de Servicio. Es por ello, que Colmena se sum\u00f3 a lista de <a href=\"\/clientes\">empresas que confiaron en ZeroQ<\/a> por la facilidad de contar con informaci\u00f3n inmediata que permitiese gestionar la demanda en sucursales con rapidez y eficacia.<\/p>\n<h3>Sus desaf\u00edos <\/h3>\n<figure class=\"w-richtext-figure-type-image w-richtext-align-fullwidth\" style=\"max-width:744px\" data-rt-type=\"image\" data-rt-align=\"fullwidth\" data-rt-max-width=\"744px\">\n<div><img decoding=\"async\" src=\"https:\/\/zeroq.co\/pe\/wp-content\/uploads\/2026\/05\/67ffbd566d6c1fde97d719cd_5e838877365cc59e01267f3b_Captura2520de2520pantalla25202020-03-31252012.25.35.png\" width=\"auto\" height=\"auto\" loading=\"auto\"><\/div>\n<\/figure>\n<h3>ZeroQ en acci\u00f3n<\/h3>\n<figure class=\"w-richtext-figure-type-image w-richtext-align-floatleft\" style=\"max-width:28%\" data-rt-type=\"image\" data-rt-align=\"floatleft\" data-rt-max-width=\"28%\">\n<div><img decoding=\"async\" src=\"https:\/\/zeroq.co\/pe\/wp-content\/uploads\/2026\/05\/67ffbd556d6c1fde97d719c9_5e8388d013f9acbe6637ae23_Captura2520de2520pantalla25202020-03-31252015.15.00.png\" width=\"auto\" height=\"auto\" loading=\"auto\"><\/div>\n<\/figure>\n<p>En sus principales sucursales, Colmena cuenta con <strong>estrictas metas en cuanto al tiempo de espera y tasa de abandono,<\/strong> por lo que los indicadores en l\u00ednea y el <a href=\"\/software\">panel de configuraci\u00f3n autoadministrable<\/a> son sus mejores aliados para alcanzar estos ideales. <\/p>\n<p>\u200d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>El a\u00f1o 2017 Isapre Colmena decidi\u00f3 apostar por ZeroQ como su partner en gesti\u00f3n de tiempos de espera, te invitamos a conocer sus resultados. Colmena , nace en el a\u00f1o 1981 y como tal, fue inscrita en el Fondo Nacional de Salud, FONASA, como una de las instituciones pioneras del nuevo sistema de salud previsional. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":10827,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22],"tags":[],"class_list":["post-10050","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-caso-de-exito"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>La b\u00fasqueda de un partner que se adapte a sus necesidades - Sistema de gesti\u00f3n de turnos en tiempo real<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zeroq.co\/pe\/blog\/casoexitocolmena\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"La b\u00fasqueda de un partner que se adapte a sus necesidades - Sistema de gesti\u00f3n de turnos en tiempo real\" \/>\n<meta property=\"og:description\" content=\"El a\u00f1o 2017 Isapre Colmena decidi\u00f3 apostar por ZeroQ como su partner en gesti\u00f3n de tiempos de espera, te invitamos a conocer sus resultados. Colmena , nace en el a\u00f1o 1981 y como tal, fue inscrita en el Fondo Nacional de Salud, FONASA, como una de las instituciones pioneras del nuevo sistema de salud previsional. 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